Community Pulse

Community Pulse allows anyone to submit his or her thoughts on Dell’s products and business. Users don’t have to register; each post is completely anonymous, making the process as simple as possible.

For this application, 160 topics were defined to encourage discussion among users. A user can make a post by choosing one of these topics and then submitting a compliment, comment, or complaint about the topic. The topic cloud on the website then displays each topic based on its general tone (the closer to the top of the page, the more compliments), the amount of people talking about it (the bigger the font, the more posts), and how recently its been discussed (the closer to the left of the page, the more recent the last post), allowing the user (and Dell, Inc.) to view a multidimensional graphic display of what people are saying.

Services Provided:

• Strategic Project Management
• Initial Concepting
• Functional Requirements and Wireframes
• Website Design and Development
• CMS Implementation - Drupal